Systems Advisory Services has assisted clients with over 50 unbiased, objective evaluations of business information systems alternatives. These typically involve financial, Enterprise Resource Planning (ERP), Supply Chain Management (SCM), Human Resources (HR), and Customer Relationship Management (CRM) applications. Many of these projects involved evaluation of multi-vendor proposals with related product integration issues.
We pride ourselves on our objectivity and ability to select the most appropriate solution for our clients based on their needs. Our software selection projects have included the evaluation and selection of many different vendor’s products involving Tier 1, mid-market, and vertical industry solutions.
Any investments in new systems must be aligned with the strategic objectives of the business. Therefore we base our approach to these projects on an understanding of the business conditions that are driving the need for new systems. This provides a logical, effective, and objective basis for the evaluation.
Our evaluation methodology consists of the following five steps:
Requirements Identification – To serve as the baseline for consistent and objective software evaluation, and to define the scope of functionality, technology, and business processes changes to be implemented.
Alternative Identification – Based on our knowledge of the marketplace, we narrow the field of potential solutions to only those that meet your most critical functional requirements, budgets, technology environment, and culture.
Software Evaluation and Analysis – We perform a detailed evaluation of alternatives including: focused demonstrations, reference contacts, and anticipated costs for software, implementation and on-going support.
Implementation Planning – Crucial to the success of any solution is the implementation. We advocate understanding the solution providers’ approach, anticipated costs, as well as evaluating the implementation team.
Contract Negotiations – Our assistance can help ensure that vendor representations made during the sales process are included in the contract, that all needed software components are included, and as necessary, assist your legal or procurement team.