Wholesale Distribution
Whether you’re a merchant wholesaler, a wholesale agent or a sales branch for manufacturers, SYSPRO’s innovative solutions will assist wholesale distribution companies in overcoming everyday challenges, helping your company to increase revenues and profitability.
SYSPRO provides the tools to manage large order volumes, procure materials via your supply chain, optimize inventory and customer service levels, handle predictive forecasting, collaborate electronically with your partners, so as to streamline your operations, share information while ensuring data security across multiple locations.
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Business Needs
Improve Electronic Collaboration with Trading Partners
Quick response times and accuracy in fulfilling orders are critical to your reputation in a diverse and demanding global market. Your larger customers and suppliers may look increasingly to closer collaboration to cut production timetables and minimize disruption to their supply chain.
SYSPRO automates and streamlines the order-to-delivery process, and provides complete visibility to an integrated view of all operations via secure electronic data interchange and collaborative commerce through features such as:
- CAD integration
- Document Flow Manager
- SYSPRO e.Net solutions
- EDI
- Office Automation and Messaging
- And various Business-to-Business purchase and sales import and export functions.
Manage Large and Diverse Inventories
SYSPRO provides the tools to help you optimize your inventory investment without sacrificing customer service. It enables you to effectively plan and control diverse and extensive product lines in a single or multi-warehouse environment, facilitating the creation of warehouses and bin locations to represent both physical and virtual stock locations.
Whether you stock, sell, purchase or assemble items by unit, weight, volume, pack or container size, SYSPRO’s multiple units of measure per stock item give you the flexibility to accurately record and track stock quantities.
Inventory Optimization functionality aids the sales and operation planning process. Decision-making on desired levels of inventory and customer service is enhanced through the graphical output from its powerful Pareto analysis and forecasting tools. Master information such as order policies, gross requirements rules, lead times, safety stock and minimum/maximum levels assist in planning replenishment, while extensive costing facilities ensure accurate costing of sales, purchase and manufacturing activities.
SYSPRO’s serial tracking and lot traceability features facilitate the tracking of materials from purchase through sale to customer, thereby providing you with the tools to manage product recalls, should they occur, and the optional 2-phased receipting for purchased items provides inspection control. The Goods in Transit system gives you comprehensive quantity, variance and cost control over inter-warehouse transfers, as well as providing input into SYSPRO’s Distribution Requirements Planning.
SYSPRO’s integrated nature and powerful reporting and query facilities give you visibility to detailed stock statuses and transaction history, while perpetual inventory costing provides at-a-glance valuation of stock holdings by warehouse and stock code . Queries include summary stock code quantities, such as warehouse on-hand, on-order, available, free, in-transit, in-inspection, allocated and back ordered, as well as the ability to drill-down to supporting detail.
Improve Forecast Accuracy
SYSPRO Inventory, Inventory Optimization and Requirements Planning provide the tools to:
- Track and evaluate forecasts
- Help reduce forecast errors
- Manage seasonality
- Optimize inventories to meet customer service targets
Manage Complex and Highly Variable Pricing and Discount Structures in International Markets
When engaged in the fast moving consumer goods industry, your pricing strategies are built to accommodate a wide variety of customer types in wholesale and retail environments.
SYSPRO enables you to optimize your pricing strategy with comprehensive built-in tools to accommodate your needs like:
- product profitability whether cost-based, market-based, or a mix.
- different costing methods per warehouse, quotations, bill of materials, product configurator and what-if costing functionality enables you to derive cost-based quotes and pricing with confidence.
- local and foreign pricing techniques
- Manual and simple automated pricing, to contract pricing and complex trade promotions pricing and discounting.
- Sales order entry and electronic capture is streamlined through pricing automation based on customer and/or stock code matrices
- Contract pricing at customer and/or buying group level by product or product group.
- Discounted, foreign and quantity break pricing methods
- The import, export and global price update facilities enable seamless implementation of extensive price changes.
- Trade Promotions module facilitates the creation of rules that govern pricing, promotions, special offers and rebates, as well as improved promotions tracking. In addition, the system’s powerful rebate, accruals and deductions management functionality promotes fast, accurate invoicing and reconciliation, as well as improved cash flow.
Minimize Obsolescence
SYSPRO solutions enable:
- Accurate obsolescence provisioning
- Product rationalization programs
- Targeted promotions on slow moving and end-of-life stocks
Reduce Inventory Investment While Optimizing Customer Service Levels
Reduce Inventory Levels and Improve Customer Satisfaction:
- Optimize inventory levels with accurate forecasting to minimize forecast errors and improve order fulfillment performance
- Increase flexibility and inventory turns
- Meet delivery schedules
- Utilize accurate Available To Promise tools
- Effectively manage entire customer order process
Manage Complex Warehousing with Sophisticated Placement and Picking Procedures
The new Warehouse Management module due for release in Q4 2009 will provide many more sophisticated rules around warehouse storage, picking and put away procedures. module which is due for release at an undisclosed point in the future.
Plan and Manage Distribution of Inventory and Goods in Transit
To enable you to fine-tune the balance between supply and demand, SYSPRO provides technology and features that afford visibility to integrated supply chain intelligence and facilitate close monitoring of performance risks. SYSPRO fosters informed decision-making, thereby helping you to meet the challenges of supply chain management and synchronization in a dynamic and complex global environment.
Whether you supply original equipment manufacturers, diverse retailers, after-sales service outlets, or distribute product to your own distribution centers, effective planning and control of your inventory and order fulfillment activities is essential for operational efficiency and maximum profitability. SYSPRO provides a real-time integrated view of business operations, as well as the means to manage large diverse inventories and to plan and execute sophisticated warehouse replenishment and order fulfillment requirements.
Efficient replenishment planning and fulfilment per warehouse is facilitated through SYSPRO’s Distribution Requirements Planning, multi-warehouse and Goods in Transit functionality.
Distributors supplying major retailers and original equipment manufacturers (OEM) would be challenged to optimize customer service and expand distribution capabilities without e-business capability. SYSPRO’s Web Applications enable you to provide your global customers and remote sales force with the convenience of secure 24/7 access to order placement, as well as to queries on pricing, stock availability, detailed statements and order statuses.
Customer order fulfilment is managed through SYSPRO’s sophisticated sales order picking and dispatch features, while SYSPRO’s Customer Relationship Manager and Return Merchandise Authority modules provide the means to manage, control and analyse customer returns and credits. While simple, extended and contract pricing are standard features of the Sales Order module, the Trade Promotions Management module provides complex pricing functionality for distributors, including promotions, rebates and accruals.
Manage Customer Relationships
The standard of service that you provide your customers makes all the difference in building solid relationships and gaining the competitive edge.
SYSPRO provides capabilities to manage these relationships to make better business decisions about expected customer, product and market activity. These include:
- SYSPRO’s Contact Management system caters for multiple contacts to be assigned to organizations and individuals with whom you deal. These can include your customers and suppliers, as well as entities such as charities and government departments.
- SYSPRO’s Customer Relationship Management (CRM) is a powerful web based toolset providing you the tools to manage the track marketing campaigns, service issues, product returns, warranty and repair histories, quote and sales order information.
- Improve customer service levels with features such as available-to-promise and customer delivery performance reporting
- Historical sales data can easily identify buying patterns and preferences, and using this sales history in your forecasting can help identify trends and seasonal components of demand, thereby assisting you in calculating more accurate forecasts.
- SYSPRO’s pricing mechanisms give you flexibility to apply multi-dimensional pricing and discounting, or tailor these requirements to individual customers, without sacrificing profitability.
Key Features and Functions
Approved Manufacturers
Custom Forms
Goods in Transit
The Goods in Transit system enables you to record warehouse transfers and produce the necessary paperwork. Visibility is maintained since the entire transaction is tracked from start to completion. Stock is depleted from the source warehouse at the time of confirming each line of the transfer. At the receiving warehouse, a simple review facility enables receipt of transfer items based on selection criteria and processing of exceptions based on the security settings assigned to the receivers. A cost multiplier percentage or value can be applied to receipts to take account of transport costs.
The queries and reports enable monitoring of transfer items, and reconciliation of transfers between source and target warehouses as well as reconciliation of transfer values to the General Ledger. The result is a transparent, audited, documented procedural approach to goods in transit.
An immediate transfer facility is also provided.
Supply chain transfer orders in sales order entry enable you to reserve stock for transfer at a later point in time and provide demand and supply input to SYSPRO’s Distribution Requirements Planning feature.
Load Planning
A delivery frequency is associated with each route (for example, every 7 days) as well as the number of deliveries that can be made on a single day. You associate a customer order to a route based on the customer (or warehouse, in the case of a Supply Chain Transfer order) and as each specific line is added to the order, the appropriate route detail (load) is calculated. This calculation is based on the required delivery date, or on the delivery date calculated based on the availability of stock and load capacity. You also specify a route delivery distance (or sequence) against a customer to indicate the order in which the load must be delivered. The loads are managed by initializing them for a selected period ahead, which can be reviewed. Several reports are available to assist in the planning and monitoring of loads.
Safety Stock
Serial Tracking
Available-to-Promise
Customer / Stock Code Interchange
Distribution Requirements Planning
Companies in either the wholesale or manufacturing sectors which have regional demand fed by one or more supply warehouses, or manufacturing plants, would typically use Distribution Requirements Planning. The integration between SYSPRO’s Inventory, Purchase Orders, Sales Orders, Bills of Materials, Work in Progress and Requirements Planning modules provides a comprehensive view up and down the supply chain.
Inventory Management (Materials and Finished Goods)
Multi-site Warehouses
Pricing
Cumulative Lead Times
Discounts and Rebates
Against a customer you can specify which of these discount codes to use against each sales order entry line and which to use for the total invoice amount. The discounts defined here can be used when a stock item’s pricing method is set to discounted if the simple or extended pricing method is used. If the inventory item has a pricing method of Discounted, then the system applies the line discount as part of the price and not as an additional discount.
Alternatively you can enter a manual line discount on a sales order line by selecting Discount when you add a line in the Order Entry program. The system will prompt you to enter up to three chained discount percentages, a total discount value, or a unit discount value. When the order is complete, the order discount will be applied.
Another discount method that can be used is the order discount break which can be applied on either the sales order line or the whole invoice, as an alternative way of extending discounts to a customer.
The percentage discount breaks enable you to vary your price according to the quantity or value of items in the sales order. A maximum of 30 discount breaks can be defined for each type of discount selected.
Settlement discounts can be assigned to a customer which must be applied when that customer makes a payment within a specified time period.
Forecasting
Linked Sales Orders, Purchase Orders and Jobs
If using the Quotations module, you can quickly raise the customer order and the supplying jobs and/or purchase orders from a single point of entry when confirming the quote. If the Quotations module is not in use, the planning and purchasing departments can easily raise the necessary build and purchasing orders via SYSPRO’s various review or trial kitting facilities once the customer sales order has been entered. Optionally, sales order staff can be given the necessary access to raise the jobs at the time of entering the customer order. The link between customer order, manufacturing and procurement provides visibility and enables progress tracking throughout the life of the order.
Replinishment Rules By Warehouse
Supply Chain Transfers
Customer Success Stories
Customer Success
WCF Hardware Distributors
WCF Hardware Distributors has been the leading distributor of cabinet hardware and furniture fittings for over 20 years. Their product offering includes handles and and cabinet hardware furniture fittings.
The Challenge
Stock theft and spiraling labor costs can have a significantly negative effect on the bottom line of any organization, particularly when high volumes of stock are involved. In an effort to reduce stock theft, streamline processes, eliminate stock takes and reduce labor costs, WCF management took a decision to automate their entire bulk warehouse.
The Solution
WCF undertook the mammoth task of building a 1,864 m2 ‘dark warehouse’ from the ground up. The building can house 6,000 pallets comprising about 7,500 line items. The entire process, from the layout and construction of the precisely level concrete floor to the specific design of the pallets, revolved around the installation of robotics to ‘man’ the bulk warehouse.
The Result
Extensive consultation with SYSPRO resulted in the development of an integrated ERP and automated warehouse management system that operates in a ‘dark’ environment and requires minimal human intervention. This mechanization has resulted in an increase in accuracy as human error is eliminated.
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