Eliminate Email Bottlenecks with SYSPRO Office 365 Email Integration

Eliminate Email Bottlenecks, Streamline ERP

Email is the engine of everyday manufacturing communication — but without SYSPRO Office 365 email integration, bottlenecks often slow invoices, purchase orders, and reports. When email sits outside your ERP, it creates inefficiencies: lost invoices, delayed supplier communication, and manual IT fixes that disrupt operations.

With SYSPRO Office 365 email integration, those bottlenecks disappear. This modern service embeds secure, flexible email functionality directly inside your ERP, ensuring that quotes, statements, and reports move as smoothly as your production lines.

Why SYSPRO Office 365 Email Integration Matters for Manufacturers

Seamless Microsoft Office 365 Compatibility
The integration is built to work natively with Office 365, including multi-tenant environments, so IT teams can roll out changes company-wide or across subsidiaries.
Centralized Configuration
The new Emailing Profiles program replaces older scattered configuration points. Everything is managed from one location, simplifying administration and reducing errors.
Tailored Communication by Function
Apply email profiles system-wide or per company. Assign profiles for invoices, AR statements, purchase orders, or inspection reports — ensuring the right messages go out from the right accounts.
Built-In Security
Restrict access by operator, group, or role. Apply electronic signatures for accountability. Track every communication within your ERP.

How to Set Up SYSPRO Office 365 Email Integration

To enable the feature, ensure you meet these prerequisites:

Install required SYSPRO components: Email Service, Application Gateway Service, e.NET Communications Load Balancer, and Service Upgrade Manager.
Confirm your system supports Microsoft .NET Framework 4.8.
Configure via Setup Options > System Setup > Connectivity > Setup Emailing, which launches the Emailing Profiles program.
For Office 365 integration, register an application in Microsoft Azure. You’ll need:
- Tenant ID
- Client (Application) ID
- Redirect URL
- Permissions for Delegate (UI-triggered emails) or Direct Sender (system-level emails).

Real-World Uses of SYSPRO Office 365 Email Integration

The new integration eliminates bottlenecks across multiple business functions:

Finance: Send AR statements, AP remittance advice, EFT notifications.
Sales: Deliver invoices, quotes, and dunning letters without leaving ERP.
Purchasing: Manage blanket contracts, purchase orders, and vendor emails.
Operations: Automate inventory movement alerts, RMA notices, and inspection reports.
Management: Distribute reports and approvals with built-in audit trails.

Every one of these functions can be mapped to an email profile, so your ERP becomes the single hub for both data and communication.

Download the Full Setup Guide

For step-by-step instructions and best practices, download our SYSPRO Office 365 Email Integration Reference Guide. It provides a complete checklist and configuration walkthrough.

👉 Download the SYSPRO Office 365 Email Integration Guide (PDF)

SAS Can Help

At SAS, we help manufacturers get the most from SYSPRO. From configuring SYSPRO Office 365 email integration to optimizing your full ERP environment, our team ensures your systems don’t just run — they deliver measurable business results.